The moment you log in

Streakz Casino gives you limits and a pause before play

Play only from 18+, and every Streakz Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Set your limit

MGA LicensedRegulated under MGA/B2C/563/2015 since 2015

Support at a glance

Who holds the license and who answers the phone?

Useful the moment you want the licence, the age rule or a helpline number without reading a wall of text.

Minimum age18+

Regulator and licenseMalta Gaming Authority, MGA/B2C/563/2015

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion queries[email protected]

Control in your hands

Which tools sit in my account?

Removes the worry that a setting is hidden, permanent or impossible to find when you need it.

Set a deposit limit

Caps how much you can add to the account across a chosen period. Switch it on before a session, when you want the spending decided in advance rather than mid-game.

What stops the losses?

Caps the amount you are willing to lose in a set period and blocks further play once reached. Turn it on before play, not after a loss you want to chase.

Am I losing track of time?

Sends a notice during play so you can see the clock. Set it when a session can quietly stretch past the time you planned at the start.

A break on your terms

Pauses your account for a chosen stretch so play is simply unavailable. Choose it when you want distance without shutting the door for good.

A firm line that lasts

Blocks all play for a fixed span and cannot be lifted early. Pick it when limits keep being ignored and you need the decision taken out of the moment.

Setting it up safely

From intention to active limit

Settles how a limit gets set, confirmed and made visible in your own account.

Open your profile

Log in and open your profile menu, then find the section for safer play. Check you are in your own account before you change anything.

Choose one tool

Decide whether deposits, losses or session time is the boundary you need. Choose one to start with rather than several at once.

Before it takes effect

Choose the period that matches your plan, whether that is a single evening or a longer stretch. Read the wording carefully, since a period is chosen once.

Set, then confirmed

Save the change and return to the overview to check the limit is displayed. Note the figure you chose so the next check is quick.

Before play turns into something else

The evening you step away. By evening you may want a break of hours or days. Open your profile, choose the cooling-off period and confirm. During it you cannot deposit or play, your balance stays where it is, and normal access returns once it ends.

Closed door for the long term. Once a few weeks feel too close together, self-exclusion closes your account for up to two years. Start it from the same profile section; it cannot be undone early, and you will not be able to deposit, play or withdraw until the period runs out.

Set it here, then ring the helpline. New Zealand keeps no national self-exclusion register, so the casino account is the place to set yours. Ask live chat to apply it if you prefer, then ring the Gambling Helpline Aotearoa for support that continues after the account closes.

Support nearby

Free voices instead of silence

After this block you will know three confidential services and how each one reaches you.

Gambling Helpline Aotearoa

A free phone line answers at any hour, every day, for players and for the people living with them. Calls stay confidential, and a text option serves those who would rather not speak. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer support and cultural support run through eighteen clinics nationwide, with a freephone and a text line open on weekday mornings through to late afternoon, for players and relatives alike. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs an information site covering the signs of harm, practical tips and a finder for local support, written for people who gamble and for their families and friends. safergambling.org.nz

The evening play stops feeling light

Spotting these signs early is easier than repairing a month of them. Gambling is paid entertainment, not income, and a limit set before play or a pause is a sensible first move rather than a failure.

Notice any of these in your own week, and treat it as information.

Chasing a loss with a bigger deposit
Hiding your play from your partner
Borrowing money to keep playing
Playing longer than you planned
Feeling flat when you are not playing
Spending the bill money on a session
Lying about how much you lost

Support you can reach

Switching a break on is easy, switching it off is not

Five short answers so you know exactly what each account control does before you choose one.

What does a short pause actually change in my account?+

A pause freezes play for the hours or days you choose, and your balance stays where it is while it runs. Once the pause ends you can log in and play again as before, so it suits a week that has got out of hand rather than months away.

If I exclude myself here, am I blocked from other casinos too?+

No. New Zealand has no national self-exclusion register, so the exclusion you set in your Streakz Casino account covers this account alone. Other operators will not be told, so anyone wanting a full stop needs to close each account they hold.

Can I set my limit from my phone instead of a laptop?+

Yes. The mobile version of your account carries the same deposit, loss and time tools as the desktop site, in the profile section. Any ceiling you pick applies from that point onward, whichever device you next use to play.

How do I help a relative who plays more than they should?+

Gambling Helpline Aotearoa takes those calls too, and the Problem Gambling Foundation offers free counselling and peer support across the country. Ringing on someone's behalf is a practical step, and the person answering can explain what support exists for whanau.

Can I undo a self-exclusion partway through?+

No. The exclusion runs for the whole period you chose and cannot be lifted early, which is the point of it. Choose a span that matches how much distance you want, because the account stays closed to you until it expires.